Service & Support Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business

Collections Oversees the activities of a team that processes or collects past due retail, mortgage, and small business accounts. Guides the resolution of difficult loans, and coordinates with internal business units as needed to minimize delinquency and reduce losses to the Bank. Supervisory Functions Assesses work of associates for accuracy, process improvements, and eff

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Facility Support Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manage and provide training to Facilities Manager for preventative maintenance activities and schedule to minimize disruption in business operations. Perform, manages, and trains Facilities Managers to pre

The essential functions of the job include, but are not necessarily limited to, the following Partnering with business and commercial bankers on joint calls to clients and prospects, as a subject matter expert in business deposits and treasury solutions. Business development, networking and establishing referral sources to generate new business opportunities. Introducing

Portfolio Management Manages an assigned portfolio of complex commercial, business, or Small Business Administration substandard graded relationships, building an adequate credit profile to determine initial and long term resolution strategy. Evaluates loan documentation, credit analysis, and financial information to identify weaknesses that require immediate attention. C

Participating in and overseeing BU key risk management activities and executing applicable risk monitoring, reporting, and governance responsibilities. This includes tracking and reporting on key risk indicators and limits. Continually sharing risk related information with the BU and provide training to the BU to embed a risk aware culture and provide associates with the

System Enhancement Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application fun

System Enhancement Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application fun

Identifying Risk Creates and implements methods of risk evaluation. Develops strategies or solutions to address evaluation results. May create models or simulation scenarios to test risk conditions. Data Analysis Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Operational Support Supports busin

Technology Strategy & Roadmap Assist in the development of a comprehensive technology strategy that aligns with the Internal Audit Department's overall strategic objectives. Identify current and future technology needs and gaps within the department. Establish short and long term roadmap to address these needs and achieve the department's desired future technological stat

Service Standards Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance b

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Underwriting Manage debt underwriting process (lead due diligence, prepare credit memo for internal approval, document negotiation, and loan closing process) for new platforms and follow on transactions. Lead due diligence process including in depth review and analysis of Company/Sponsor prepared diligence materials, historical financials, management presentations, CIMs,

Underwriting Manage debt underwriting process (lead due diligence, prepare credit memo for internal approval, document negotiation, and loan closing process) for new platforms and follow on transactions. Lead due diligence process including in depth review and analysis of Company/Sponsor prepared diligence materials, historical financials, management presentations, CIMs,